Posts

Standardised company culture?? beyond boundaries

I am always surprised how global organisations maintain their standards in terms of products , services , people interaction whenever I see HSBC, Marriott,KFC, Mc.Donald's ( but I had a bitter experience with them in India when I have been told they don't serve Big Mac as it is made out of beef and asked me to try Chicken burger or Potato n veggie burger instead! Thank God - KFC has not invented any veggie chicken in India!). Yesterday , I had one such amazing experience at State Bank of India , SBI in their Male' branch by seeing the standardized customer handling. A bit on SBI: SBI has a strong network of banks in India and outside especially in those countries where the Indian expat population in high . I am sure the  customer base of SBI will exceed the population of Australia! and they are preferred by the expat Indians for their services in easy  and quick money transfers back home. Besides this,SBI has varied financial products and services whi...

An incident-many attitudes, points of view

Two weeks ago, I was on a holiday, when my wife and I were travelling on a Tuk-Tuk ( "Auto Rickshaw" as how it is called in India) through a crowded lane busy with after work hours traffic in Pondicherry , this incident happened which I feel worth sharing as it has some good behavioral examples of people involved and how an incident and behaviors of people can vary from different point of view. Like the famous " Subway story" of Stephen Covey, I should have this "Tuk Tuk  story" , if I ever author a book!!   My "proactive" wife while pulling money out from her purse to pay for the ride before reaching the alighting point , accidently left a Rs.100 ( 100 Rupees) note which flew out of the vehicle before I could catch. She was tensed, perplexed, not knowing what to do,  waiting for my reaction. I remained calm, which was very unusual and said " leave it! it is a loss but will be a big scene to stop the vehicle in this traffic ...

Ramadan-Fasting or Feasting??

Once again, Muslims all over the world are happy for being blessed with another Ramadan, the holy month during their life time.The obligatory ritual of fasting from dawn to dusk for a period of 30 days by refraining from eating , drinking , smoking, having sex  and so on. Fasting is a wonderful scientific and spiritual concept of cleansing the body and soul.On contrary to its very fundamental purpose to experience the hunger of the indigent, today Ramadan is becoming a season of feasting with rich,high calory,heavy foods before dawn ( Sahur) and at dusk ( Iftar) to compensate the lost meal during the day!! How funny!! I have seen many people gaining weight during Ramadan instead of losing weight due to less food intake.The Iftars ,customarily used to have only Dates and fresh Juice or simply water is today a more fashionable lavish banquet where people show off their opulence and stuff themselves with everything as if there is no tomorrow!! It is common in...

Glimpses through my lens...

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                                                 Scenic beauty of Solomon Islands                                          Traditional Kundu band welcome at Port Moresby Airport                                               Royal Papua Yacht Club,Port Moresby,Papua New Guinea                                                                          Down Town-Port Moresby                     ...

Modern method of Communication

All books on Communication Skills talk about Verbal, formal written,body languages as main types of communication while it is becoming increasingly important to include another type- "Missed call" communication through mobile phone.Everyday,hundreds of thousands of people around the globe communicate through this method which is a pre-determined method of communication between the person who makes the call then disconnects and the person who receives the call and receives the message as the call gets disconnected. This should probably be the most economical method of communication as no cost is involved for exchange of message between people at 2 different region of the world.Let's see this case where "A" in India has asked his friend "B" in Argentina to give him a missed call when the latter has finished an urgent work.As told, B makes a call to A and disconnects which does not cost anything to B but the message is conveyed despite the distance. I...

11-11-11 CRAZY PEOPLE!!!

There was a big hype about the 11th Nov 2011 just for the reason that it looks fancy when written in DD-MM-YY format as 11-11-11.The reason told by all those who fancied that date is that it is once in a life time opportunity to see 11-11-11 and will get to see this in 2111.The impact of the hype so created has made a lots of couples around the world get married,temples to have special prayer services, and some crazy people gone to the extend to perform surgeries to give birth to their babies regardless it is medically advisable or not. Every year /month has some dates which looks bit attractive when written like 10-10-10 or 08-09-10 etc., and has nothing special like 25 hours or Sunrise from the west.Its mere business gimmick to captivate people to spend money to buy gifts,memorabilia by attaching a "Special" or an "Auspicious " tag to simple things....

Only Once in a Blue "MOON"

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Once again yesterday I felt the luxury of living in a tiny nation.It's a life time opportunity to pose with His Excellency Mr. Ban Ki moon ,United Nation Secretary General(UNSG)during his visit to Solomon Islands on 3rd-4th September.We were on our toes to take the greatest care of this historic visit, working long hours, sleepless night and this opportunity to stand next to the UNSG is the greatest reward we can get. He was so humble,greeting,shaking hands with every person.I am wondering whether people get elevated to such high positions by nature of their maturity and humbleness( besides their qualifications,experiences) or they become humble and matured as they reach such positions???? Another importance of this photo is the photographer!!! this photograph was clicked by Mr.Vijay Nambiar ,Chef de Cabinet of United Nations when we were reluctant to miss the opportunity of being in the photo by doing the favour of clicking the photo.