A Word and an Unforgettable person
We remember many words and in most cases, their meanings, usage, pronunciations as well. But how often we remember those who introduced a particular word to us? Not that often, unless either the word or the person is so remarkable or in rare cases, when both are. 1. The word : pc: https://dictionary.cambridge.org/ - Ms. Sumathy ( in pic below) introduced me the word "Etiquette" almost 3 decades ago when I was her student learning communicative English as a part of my graduate studies in hospitality management.When she first explained the meaning of the word, it was hard for me to comprehend and later with examples, she engraved the word deep in to my thoughts that every time I come across the word, I am able to relive that moment when I heard it for the first time. - As a trainer, professional in the hospitality industry, whenever I explain, train my colleagues on lobby etiquette, telephone etiquette, service etiquette, business etiquette and so on, I remembe...