Standardised company culture?? beyond boundaries
I am always surprised how global organisations maintain their standards in terms of products , services , people interaction whenever I see HSBC, Marriott,KFC, Mc.Donald's ( but I had a bitter experience with them in India when I have been told they don't serve Big Mac as it is made out of beef and asked me to try Chicken burger or Potato n veggie burger instead! Thank God - KFC has not invented any veggie chicken in India!). Yesterday , I had one such amazing experience at State Bank of India , SBI in their Male' branch by seeing the standardized customer handling. A bit on SBI: SBI has a strong network of banks in India and outside especially in those countries where the Indian expat population in high . I am sure the customer base of SBI will exceed the population of Australia! and they are preferred by the expat Indians for their services in easy and quick money transfers back home. Besides this,SBI has varied financial products and services which is really very